The Water Softener Facts website is a great resource on water softeners. Learn how water softeners work, research the right water softener for you and find the water hardness in your area.
Most drinking water in Waterloo Region comes from groundwater wells. Groundwater is typically considered "hard" water due to the minerals the water picks up while it travels underground. Although it is safe for drinking, the minerals contribute to scale build-up in pipes and appliances. Many residences use water softeners that replace the minerals with salt, resulting in softened water.
Salt-free water conditioning study results
Between 2017 and 2018, Region of Waterloo and City of Guelph hired Metroline Research Group to complete a market research study that involved installing salt-free water conditioning units in 18 volunteer households. To see how well they performed in real world conditions and how people felt about the units after a year of use, read the study results.
Contact Us