Infection Prevention and Control Lapse Reports
The Ministry of Health requires public health units to disclose when an infection prevention and control (IPAC) lapse is identified at a premises after an assessment or investigation. Assessments and investigations are initiated by complaints, referrals or communicable disease surveillance. Any current IPAC lapse reports identified by Region of Waterloo Public Health are at the end of this page.
To make an IPAC complaint about a regulated health care professional or setting in Waterloo Region, complete our online form or call us at 519-575-4400. A member of the IPAC team may contact you for further details. The information you submit will not be shared with the health professional or setting.
Concerned about food safety, infection prevention or sanitary conditions of a business in Waterloo Region? File a complaint on the Check it! We inspect it website, where you can also find public health inspection reports.
Public Health does not respond to complaints that are not related to IPAC, like:
- Wait times
- Diagnosis and treatment
- Conduct of a health care professional
- Patient service experience
Direct complaints that are not related to IPAC to the appropriate regulatory college or directly to the health care professional.
Reports and disclaimer
- We do not endorse any premises.
- We carry out investigations according to the Health Protection and Promotion Act.
- This webpage does not include reports where investigations did not identify an IPAC lapse.
- Reports are not exhaustive and do not guarantee that any premises listed or not listed are free of IPAC lapses or other conditions affecting health.
- Reports are for premises in Waterloo Region only.
- Each report corresponds to only one premises.
- Although we make every effort to ensure all information is accurate and complete, we cannot guarantee that all information is accurate and complete at all times.
- Reports remain posted for a minimum of two years.
There are currently no reports posted.
Contact Us