This webpage contains reports where Region of Waterloo Public Health and Emergency Services identified an infection prevention and control (IPAC) lapse at a premise.
Lapses are identified through assessments and investigations, which are initiated by complaints, referrals, or communicable disease surveillance.
The Ministry of Health and Long-Term Care requires that public health units disclose these reports.
To request a full investigation report for a lapse or to file a complaint about a premise, contact us at 519-575-4400 or publichealth@regionofwaterloo.ca..
Disclaimer
- We respond to all complaints and referrals
- We do not endorse any premises
- We carry out investigations according to the Health Protection and Promotion Act
- This webpage does not include reports where investigations did not identify an IPAC lapse
- Reports are not exhaustive and do not guarantee that premises listed or not listed are free of IPAC lapses or other conditions affecting health
- Reports are for premises in the Region of Waterloo only
- Each report corresponds to only one premises
- Although we make every effort to ensure all information is accurate and complete, we cannot guarantee that all information is accurate and complete at all times
Reports will remain posted for a minimum of two years.
Current Lapses
| Dr. K.S. Billing Pain Management Centre |
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We have ordered Dr. K. S. Billing Pain Management Centre to suspend procedures requiring infection prevention and control practices, following an investigation prompted by a client complaint. The Centre is located at 1601 River Road East, Unit 30B. We have identified the possibility of a bacterial infection risk in clients who have undergone procedures at the clinic. This does not include services where clients did not undergo procedures, such as consultations. Patient procedures requiring infection prevention and control practices are suspended until further notice. We are collaborating with the College of Physicians and Surgeons of Ontario on this investigation. We are advising clients who are within 30 days of their last procedure at the clinic to monitor for possible signs and symptoms of infection, and to seek medical attention if symptoms appear. Signs and symptoms include:
If it has been more than 30 days since your last procedure and if you have questions about whether symptoms you’ve experienced may be related to a procedure at this clinic, we advise you to consult with your health care provider. If health care providers suspect a patient of theirs has an infection associated with this clinic, they are asked to contact us at 519-575-4400. Presently, we are continuing to investigate past practice and risk at this centre, and will take any additional actions as appropriate. We investigate clinics only in response to complaints related to infection prevention and control practices or identification of concerns through our monitoring of infections in the community which are reportable to Public Health. Premises where certain procedures are performed are inspected and overseen by the College of Physicians and Surgeons of Ontario. |
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