Cooling and Warming Centres

Cooling and warming centres provide space for residents to cool down during extreme heat warnings and warm-up during extreme cold warnings when issued by Environment and Climate Change Canada. There is no expectation of extra amenities or services at these centres.

An extreme cold warning for Waterloo Region is issued when the temperature or wind chill is expected to reach minus 30° C for at least two hours.

A heat warning for Waterloo Region is issued when one or both of the following conditions is met:

  • Two consecutive days where the temperature is forecasted to be 31° C or higher during the day and 20° C or higher overnight
  • Two consecutive days where the humidex is forecasted to be 40° C or higher

Cooling and Warming Centres

The following locations will operate as a cooling or warming centre when a heat warning or an extreme cold warning is issued. Please note that there may be facility-specific rules that may differ depending on the facility capabilities to adhere to the COVID-19 measures.

Cambridge

Region of Waterloo building

  • Location: 150 Main Street, Cambridge
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)
Kitchener 

Centreville Chicopee Community Centre

  • Location: 141 Morgan Avenue, Kitchener
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)

Chandler Mowat Community Centre

  • Location: 222 Chandler Drive, Kitchener
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)

Forest Heights Community Centre

  • Location: 1700 Queen’s Boulevard, Kitchener
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)

Kingsdale Community Centre

  • Location: 72 Wilson Avenue, Kitchener 
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)

Victoria Hills Community Centre

  • Location: 10 Chopin Drive, Kitchener
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)

Don McLaren Arena

  • Location: 61 Green Street, Kitchener
  • Hours: 9:30 a.m. to 4 p.m. (Monday to Friday)

Kitchener Downtown Community Health Centre

  • Location: 44 Francis Street South, Kitchener
  • Hours: 9 a.m. to 5 p.m. Monday to Thursday | 8 a.m. to 4 p.m. Friday 

*Limited space available. COVID screening required. Water bottles available. 

Region of Waterloo Headquarters

  • Location: 150 Frederick Street, Kitchener
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)
North Dumfries 

North Dumfries Community Complex

  • Location: 2958 Greenfield Road, Ayr
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)

Regional Library - Ayr

  • Location: 137 Stanley Street, Ayr
  • Hours: 10 a.m. to 8 p.m. Tuesday and Wednesday | 10 a.m. to 4 p.m. Thursday | 2 - 6 p.m. Friday | 10 a.m. to 2 p.m. Saturday
Waterloo 

Adult Recreation Centre

  • Location: 185 King Street South, Waterloo
  • Hours: 10 a.m. to 4 p.m. (Daily)

Region of Waterloo Building

  • Location: 99 Regina Street South, Waterloo
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)
Wellesley

Regional Library - Linwood

  • Location: 5279 Ament Line, Linwood
  • Hours: 4 to 8 p.m. Tuesday and Wednesday | 10 a.m. to 2 p.m. Thursday

Regional Library - St. Clements

  • Location: 3605 Lobsinger Line, St. Clements
  • Hours: 10 a.m. to 2 p.m. Tuesday | 4 to 8 p.m. Wednesday | 2 to 6 p.m. Friday

Regional Library - Wellesley

  • Location: 1137 Henry Street, Wellesley
  • Hours: 1 to 8 p.m. Tuesday | 4 to 8 p.m. Wednesday | 10 a.m. to 5 p.m. Thursday | 10 a.m. to 2 p.m. Saturday
Wilmot

Regional Library - Baden

  • Location: 115 Snyder's Road East, Baden
  • Hours: 10 a.m. to 5 p.m. Monday and Thursday | 1 to 8 p.m. Tuesday and Wednesday | 10 a.m. to 2 p.m. Saturday

Regional Library - New Dundee

  • Location: 1176 Queen Street, New Dundee
  • Hours: 4 to 8 p.m. Tuesday and Thursday | 10 a.m. to 2 p.m. Wednesday and Saturday

Regional Library - New Hamburg

  • Location: 145 Huron Street, New Hamburg
  • Hours: 10 a.m. to 5 p.m. Monday and Thursday | 1 to 8 p.m. Tuesday and Wednesday | 2 to 6 p.m. Friday | 10 a.m. to 2 p.m. Saturday

Township of Wilmot Administration Complex

  • Location:60 Snyders Road West, Baden
  • Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)
Woolwich 

Regional Library – Elmira

  • Location: 65 Arthur Street South, Elmira
  • Hours: 10 a.m. to 5 p.m. Monday and Thursday | 1 to 8 p.m. Tuesday and Wednesday | 2 to 6 p.m. Friday | 10 a.m. to 2 p.m. Saturday

Regional Library – St. Jacobs

  • Location: 29 Queensway Drive, St. Jacobs
  • Hours: 3 to 7 p.m. Tuesday and Wednesday | 10 a.m. to 2 p.m. Thursday

Additional Resources

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