Sexual Health Services

If you've experienced a sexual assault, you have the following options:

  • Go to the emergency department of St Mary's Hospital in Kitchener or Cambridge Memorial Hospital in Cambridge
  • Call the Sexual Assault Domestic Violence Treatment Centre at 519-749-6994 (located at both St. Mary's and Cambridge Memorial hospitals)
  • Call the police at 911
  • Call the Sexual Assault Support Centre of Waterloo Region at 519-741-8633

Public Health offers non-judgmental and confidential services in our sexual health clinics. Our sites are LGBTQ (lesbian, gay, bisexual, transgender and queer/questioning) positive and sex trade workers are welcome.

All services are free and most do not require a health card.

Clinical Services

Our Sexual Health Clinic is by appointment only. There are no drop-in clinics. Appointments are for youth, clients without an Ontario Health Card and clients with significant barriers to accessing services elsewhere.

If you have a sexual health related emergency, please visit a local emergency department or walk-in clinic.

Youth sexual health (18 and under)

Region of Waterloo Public Health provides sexual health services both virtually and in person for youth. Learn more at Puberty and Youth Sexual Health.

Sexually transmitted infections (STIs) testing and treatment

  • If you do not have a health card and/or have barriers to accessing a health care provider you can access the following services from Public Health:
  • Assessment of STI related symptoms
    • Testing and treatment for sexually transmitted infections (including chlamydia, gonorrhea, syphilis and HIV).
    • Hepatitis C testing based on risk.
    • Access to free HPV, hepatitis A and B vaccines based on eligibility criteria.
  • Please complete this form to request a call back from Public Health if you need these services and meet the above eligibility. If you need help completing the form, call the Service First Contact Centre at 519-575-4400. Please note the sexual health team’s hours are Monday to Friday 8:30 a.m. to 4:30 p.m.

  • If you have an Ontario Health Card, please see your family doctor or walk-in clinic for STI testing.
  • If you are a post-secondary student, please see your University or College Student Health Services for STI testing.
  • For information on self-referral for PrEP (Pre-exposure Prophylaxis for HIV), please visit ACCKWA.

Birth Control and Pregnancy Services

  • Emergency contraception and pregnancy tests can be purchased at a pharmacy.
  • For the following services, please complete this form to request a call from Public Health. If you need help completing the form, call the Service First Contact Centre at 519-575-4400. Please note the sexual health team’s hours are Monday to Friday 8:30 a.m. to 4:30 p.m.
    • Access to emergency contraception (all ages).
    • Urine pregnancy test and/or pregnancy options (all ages).
    • Contraception and pregnancy services such as birth control (low cost and prescription), IUD insertions (including follow-up concerns and removals) for ages 25 and younger.
  • If you are a post secondary student or over the age of 25 and looking for birth control, please see your family doctor, walk-in clinic, University/College Student Health Services, or our community partners:
  • Free condoms and safer sex supplies are available at our Public Health Clinics (99 Regina Street S, Waterloo and 150 Main St, Cambridge).

If you have questions or are looking for sexual health information, please visit the following websites:

Services not offered by Public Health:

  • Point of Care HIV testing (not at this current time)
  • Routine pap screening
  • Liquid nitrogen for the treatment of HPV (genital warts)
  • Testing or treatment of yeast, bacterial vaginosis, trichomoniasis, mycoplasma
  • Testing or treatment for urinary tract infections
  • Assessment of pain, sores or bumps in the mouth or throat, including cold sores
  • Assessment of scabies, crabs or lice
  • Assessment of sexual dysfunction (erection and arousal difficulties)
  • Testing or treatment of infertility, miscarriage or menopause
  • Testing or treatment of PCOS (polycystic ovarian syndrome)
  • Assessment of dyspareunia (painful sex)
  • Hepatitis A or B immunity testing
  • Blood tests for herpes

If you need assessment for any of the above concerns, please see your family doctor, walk-in clinic or University/College Student Health Services. In case of emergency, please call 911 or go directly to the nearest hospital emergency department.

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