Sexual Health Services

If you've experienced a sexual assault, you have the following options:
    • Go to the emergency department of Waterloo Regional Health Network @ Queen's Blvd (formerly St. Mary’s Hospital) or Cambridge Memorial Hospital
    • Call the Sexual Assault Domestic Violence Treatment Centre at 519-749-6994 (located at Waterloo Regional Health Network @ Queen's Blvd and Cambridge hospitals)
    • Call the police at 911
    • Call the Sexual Assault Support Centre of Waterloo Region at 519-741-8633

Public Health offers non-judgmental and confidential services in our sexual health clinics. Our sites are open to everyone, including members of the 2SLGBTQIA+ community and people involved with sex work.

• All services are free and most do not require a health card.
• Free condoms and safer sex supplies are available at our Public Health Clinics (99 Regina Street South — Waterloo, 150 Main St — Cambridge and 20 Weber Street — Kitchener).

Our sexual health clinics are by appointment only. There are no drop-in clinics. Appointments are for youth, clients without an Ontario Health Card and clients with significant barriers to accessing services elsewhere. If you have a sexual health-related emergency, please visit a local emergency department or walk-in clinic.

On this page:

• Services offered by Public Health
  • Youth sexual health (18 and under)
  • Sexually transmitted infections (STIs) testing and treatment
  • Sexual health-related vaccines
  • Birth control and pregnancy services
• Services not offered by Public Health
• Additional resources

Services offered by Public Health

Youth sexual health (18 and under)

We provide sexual health services and support to youth over the phone and in person. Learn more on our Youth Sexual Health Services page.

Sexually transmitted infections (STIs) testing and treatment

• If you have an Ontario Health Card, please see your family doctor or walk-in clinic for STI testing. You may also be eligible to access STI testing through Getakit.ca. 
• If you are a post-secondary student, please see your university or college's student health services centre for STI testing.
• If you do not have a health card and/or have barriers to accessing a health care provider, Public Health sexual health clinics offer testing and treatment of STIs including chlamydia, gonorrhea, syphilis and HIV.  Please complete the Sexual Health Services Request Form. Call the Service First Contact Centre at 519-575-4400 if you need help completing this form.
  • If you do not have symptoms, you can book an appointment online for STI testing at one of our clinics:
  • Waterloo clinic: 99 Regina Street South
  • Cambridge clinic: 150 Main Street
  • If you have symptoms, request a follow-up call from Public Health or call the Service First Contact Centre at 519-575-4400.
• For information on self-referral for PrEP (Pre-exposure Prophylaxis for HIV), please visit the Thrive HIV website.

Sexual health-related vaccines

Our clinics offer free vaccines for men who have sex with men as part of the Ministry of Health's Publicly Funded Immunization High Risk Vaccine Program. These vaccines include:

• Hepatitis B
• Human Papilloma Virus (HPV) up to age 26

To get a vaccine, please complete the Sexual Health Services Request Form.

For Monkeypox (Mpox) vaccines, check if you're eligible and book an appointment to visit one of the locations below:

• Waterloo clinic: 99 Regina Street South
• Cambridge clinic: 150 Main Street

Birth control and pregnancy services

• Emergency contraception and pregnancy tests can be purchased at a pharmacy.
• For the following services, please complete this form to request a call from Public Health. If you need help completing the form, call the Service First Contact Centre at 519-575-4400.
  • Access to emergency contraception (all ages).
  • Urine pregnancy test and/or pregnancy options (all ages).
  • Contraception and pregnancy services such as birth control (low cost and prescription), IUD insertions (including follow-up concerns and removals) for ages 25 and younger.
• If you are a post-secondary student or over the age of 25: talk to your family doctor, your university or college's student health services centre, a walk-in clinic or our community partners:
  • SHORE
  • KW Options Clinic
• If you are under 24 years old and do not have a health card or a health care provider: book an appointment to visit one of the locations below
  • Waterloo clinic: 99 Regina Street South
  • Cambridge clinic: 150 Main Street

Services not offered by Public Health

If you need assessment for any of the below concerns, please see your family doctor, walk-in clinic or University/College Student Health Services. In case of emergency, please call 911 or go directly to the nearest hospital emergency department.

• Point of Care HIV testing (not at this current time)
• Routine pap screening
• Liquid nitrogen for the treatment of HPV (genital warts)
• Testing or treatment of yeast, bacterial vaginosis, trichomoniasis, mycoplasma
• Testing or treatment for urinary tract infections
• Assessment of pain, sores or bumps in the mouth or throat, including cold sores
• Assessment of scabies, crabs or lice
• Assessment of sexual dysfunction (erection and arousal difficulties)
• Testing or treatment of infertility, miscarriage or menopause
• Testing or treatment of PCOS (polycystic ovarian syndrome)
• Assessment of dyspareunia (painful sex)
• Hepatitis A or B immunity testing
• Blood tests for herpes

Additional resources

If you have questions or are looking for sexual health information, please visit the following websites:

• Sex and U 
• Sexual Health Ontario 
• Sexual Health Infoline Ontario and Echat