Where to Get Help

If you are concerned about yourself or someone else, there are many resources and sources of support available.

Talk to your doctor about:

  • your substance use
  • the health risks associated with substance use
  • ways to reduce your risks
  • what resources may be available to you
Local supports and resources
  • Here24/7: a 24 hours a day, seven days a week phone line that provides intake, assessment, referral, crisis, waitlist and appointment booking to addictions, mental health and crisis services across Waterloo-Wellington-Dufferin. 
  • Rapid Access Addiction Clinics (RAAC): provides assistance regardless of substance used. Services include: assessment of substance use concerns, review of treatment options including harm reduction and abstinence, education and support related to withdrawal, brief individual counselling and peer support, education on overdose prevention and the use of Naloxone, referral to longer-term supports for ongoing care. Locations in Kitchener and Cambridge. 
  • Withdrawal Management (Detox) at Grand River Hospital: provides non-medical management of withdrawal symptoms in a residential setting, 24 hour monitoring and care for people who need a structured or protected setting in order to abstain and day programs to support individuals maintaining abstinence and transition to other community supports. 
Helplines
Additional resources

Contact Us