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Waste App

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Home/.../Garbage and Recycling/Collection Issues/Waste App

Group of people using the Waste Whiz app

Get Waste Whiz happy! 

Download the Region of Waterloo's Waste Whiz app from Google Play or the Apple Store. (Or use the online version below.)

Waste Whiz icon

This app has the following numerous features to help you sort, prepare, and set out collectable waste on time, and keeps you informed about our programs: 

  1. Displays your collection calendar.
    • You can embed your calendar in Outlook, Google, or iCal.
    • And you can print out your 12-month personalized collection calendar.
  2. Sends collection reminders customized to your preferences.
    • If you look after another property (such as your parents' or rental building), you can set it up for multiple addresses.
  3. Gives you covenient access to
    • The item search tool:  Type in an item to find out how to dispose of it. If you can't find the item, request it to be added. Content is 100 per cent tailored to Waterloo Region.
    • The online form to report a collection concern.
  4. Provides us a way to send you important collection alerts and program information for your specific collection area.
  5. Tests your knowledge. Play the Rethink Waste game to see if you can sort it out! It's a fun game, different every time.

 Note:  Our last apps, Recycle Coach and My Waste, no longer work. Please delete them from your device.

Here's the online version:



This site determines waste services for residents living in single and semi-detached homes in Waterloo Region. Apartment buildings, businesses, condominiums and townhouse residents should call the Region's 24 / 7 customer service team at 519-575-4400 for more information.

Your data

The information you provide when you register is collected and used in connection with your use of the Region of Waterloo Waste Whiz app and the service it provides. The personal information collected on this form (address, and, if provided, telephone number, social media accounts) are used to share collection schedules and notifications to you regarding the services provided by the Waste Management Division. This information is processed by the Region's third party service provider and the Waste Management staff at the Region of Waterloo.

The personal information is collected under the authority of the Municipal Act. Questions about the handling of your personal information should be addressed to the following contact:

  • The Regional Municipality of Waterloo, Deanna Dakin, Waste Management Coordinator, 925 Erb Street West, Waterloo, Ontario  N2J 3Z4,  519-575-4400 ext. 8416 or by email.
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