Welcome Spaces
Support is available at each location for:
- Ontario Works
- Child Care Subsidy
- Employment Support
- Housing Services
- Income Tax Clinics (March to April 2025)
- Public Health Family Nursing Services
- Warming, Cooling and Clean Air Spaces
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Welcome Space locations and hours
150 Main Street, Cambridge, ON N1R 6P9
- Open Monday to Friday from 8:30 a.m. to 4:30 p.m.
- Enter through the main building entrance. The Welcome Space is on the first floor.
- View map
20 Weber Street East, Kitchener, ON N2H 1C3
- Open Monday to Friday from 8:30 a.m. to 4:30 p.m.
- Enter through the main building entrance. The Welcome Space is on the first floor.
- View map
99 Regina Street South, Waterloo, ON N2J 4V3
- Open Monday to Friday from 8:30 a.m. to 4:30 p.m.
- Enter through the main building entrance. The Welcome Space is on the first floor.
- View map
Welcome Space Closures
The Welcome Spaces are closed on the following holidays:
- New Year's Day
- Family Day
- Good Friday
- Easter Monday
- Victoria Day
- Canada Day
- Civic Holiday
- Labour Day
- Thanksgiving Day
- Remembrance Day
- Christmas Day
- Boxing Day
In the event of an unexpected closure, a notice will be posted at the top of this page.
Contact information
Call: 519-883-2100 | TTY: 519-575-4608
Monday to Friday from 9 a.m. to 3 p.m.
Need help with your income taxes? The Region of Waterloo hosts free tax clinics where volunteers complete tax returns for eligible people who need help. If you are a client of Region of Waterloo Community Services or a senior (60+), with:
- a modest income and
- a simple tax situation
you can get help with your income taxes at a Welcome Space.
Download the 2025 Income Tax Clinics Information Sheet (PDF) to find out if you are eligible and what you need to do.
The clinics will run between March 3 and April 30, 2025 and will be open for walk-ins between 8:30 a.m. to 3:30 p.m, Monday to Friday (closed holidays).
Find other tax clinic locations that may be more convenient for you on the Government of Canada's website.
Helpful links
- Emergency shelters and transitional housing
- Food Banks
- Grand River Transit
- Libraries
- New to Canada or Waterloo Region
- Older Adults
- Parenting and Child Health
- Pocket card of shelters, services and outreach
- Public Health (sexual health clinic, dental clinic, vaccine clinic, COVID-19 information)
- Warming and cooling centres
Contact Us