Notice a spike in water use on your bill?

Many factors lead to high water use. A home water review can help find the source.

To qualify for a free review:

Your household’s monthly water use per person must be at least 5.5 cubic metres (m³). 
Example: A four-person household using 22 cubic metres of water a month qualifies: 22 ÷ 4 = 5.5 cubic metres per person.

During your home visit we’ll:

• Review your bill as a tool to better understand household water use
• Check for common leaks and other sources of high water use
• Provide clear, practical tips and resources

Note: A home water review is not a plumbing inspection or guarantee of leak detection.

Did you know? Toilet leaks are a common source of wasted water 

Do a quick check to find costly toilet leaks: 

1. Add a few drops of dark food colouring to the toilet tank. 
2. Wait 15 to 30 minutes.
3. If you see food colouring in the toilet bowl, you have a leak. Water should not move between the toilet tank and toilet bowl unless flushed.
4. Flush toilet to avoid stains. 

Cleaning or replacing a worn toilet flapper valve often stops a leak. Most toilet leaks can be simple and inexpensive to fix.

Not comfortable checking for leaks yourself? You may be eligible for a free review where we can help.