New to Canada or Waterloo Region

Waterloo Region offers many services and resources to newcomers to make your transition easier.

Immigration Waterloo Region

Immigration Waterloo Region assists newcomers on every step of their journey, including help with:

  • The immigration process
  • Employment and housing
  • Moving a business
  • Canadian finances
  • Transportation
  • Schools for children and adults, including English-language lessons
  • Finding a doctor and registering for health insurance
  • Local activities and getting involved in your new community

Local services and assistance

If you are a newcomer or are helping a family settle in Waterloo Region, this newcomers brochure contains information about helpful public health and community services. 

You can also find help getting settled with these Waterloo Region services:

Contact Us

Region of Waterloo General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
Deaf and Hard of Hearing (TTY) : 519-575-4608
Email the Region of Waterloo General Inquiries
Link to Region of Waterloo Home Page
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